Reception and enquiries

Reception and enquiries

How can we help you?

Having trouble getting through on the phone?

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

 

Alternatively you can call 111, or visit your nearest Minor Injury Unit or Urgent Care Centre:

Cheshunt Minor Injuries Unit
Cheshunt Community Hospital
King Arthur Court
Cheshunt
EN8 8XN
Open 8am to 8pm every day

Chase Farm Hospital including Urgent Care Centre
The Ridgeway
Enfield
EN2 8JL
Open 8am – 7pm every day

North Middlesex Hospital Urgent Care Centre
Sterling Way
Edmonton
N18 1QX
Opening Hours: 08:00 to 22:00

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends

See a Nurse about asthma, smoking, diabetes, smear tests, childhood immunisations etc.

Contact a Nurse

Book an appointment on the phone01992 654004
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01992 654004

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 3 months) before your journey.

 

Yellow Fever Vaccinations

We are a Registered Yellow Fever Vaccination Centre.

 

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Advice and help zone

Advice and help zone

Lets see what we can do…

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

For further advice and help view the Hertfordshire Directory and HertsHelp website.

Carers
Crossroads Care Hertfordshire South

Crossroads Care Hertfordshire South is a registered charity providing both practical and emotional support to Carers and the people they care for.

020 8905 1158

Find out more

Carers in Hertfordshire

Are you caring for a relative or friend who: has a physical or learning disability, dementia, mental health problems, misuses drug or alcohol, is ill or frail?

01992 586969

Find out more

Carers in Hertfordshire. Young Carers Service

Carers in Hertfordshire. Young Carers Service: Our young carers service works with young carers aged 18 and under.

01992 586969

Find out more

Musical Herts, Hoddesdon - Community Music Group

For People with Dementia & their Carers. The weekly sessions will offer an opportunity for people to make music in a friendly and welcoming environment and explore their creativity.

07521 248 091

Find out more

Lea Valley Support Group

We offer information, friendship and support to local people with Parkinson’s, their families and carers. We also organise regular events and social activities.

Find out more

Child Health
Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Drugs and Alcohol
Spectrum - Hertfordshire Drug and Alcohol Recovery Service

Spectrum – Hatfield is a free and confidential drug and alcohol service for adults.

The Hatfield service is also open to people living in the Welwyn Garden City and St Albans areas.

They will help you to make and sustain the changes you need to make to reduce and, ultimately, stop your drug and/or alcohol use.

01707 256 532

Refer yourself

Parental Drug Awareness Service

Free, confidential service offering information, support and advice to parents and carers who may be concerned about their children and drug, alcohol and solvent use or misuse.

01707 393934

Find out more

A-DASH. Adolescent Drug and Alcohol Service

The Adolescent Drug and Alcohol Service (ADASH) team provides confidential advice, support and specialist assessment and treatment to young people who have drug and alcohol problems under the age of 18, who have a Hertfordshire GP or live in or attend school in Hertfordshire. Young People can phone or text directly.

01992 531917
or
07770 537227

Find out more

Resolve (Hertfordshire)

Resolve is a free to access, adult, drug and alcohol structured day service, delivering a range of therapies aimed at helping people cease the cycle of alcohol / substance misuse.

01707 690739

Find out more

Hertfordshire Alcohol Problems Advisory Service

HAPAS is an independent agency promoting the prevention of alcohol misuse and concerned with helping those harmed directly or indirectly by alcohol throughout Hertfordshire.

01438 718374

Find out more

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Elderly Care
Positive Movement

Improve your mobility, reduce aches and pains and increase your self-confidence with a new wellbeing programme for older people, anyone with mobility problems, carers and more. These friendly sessions combine gentle exercise and movement with time to socialise over tea. Sessions held in Hoddesdon, Wormley and Waltham Cross.

Find out more

Age UK Hertfordshire

Age UK Hertfordshire provides vital services which focus on the needs of older people in Hertfordshire.

Find out more

Lea Valley Support Group

We offer information, friendship and support to local people with Parkinson’s, their families and carers. We also organise regular events and social activities.

Find out more

Keeping Healthy
Active Herts - Your first step towards leading a healthier lifestyle

Are you a resident living in the Borough of Broxbourne looking to become more active but don’t know where to look or who to talk to? If the answer is yes then why not try Active Herts.

Active Herts has a variety of low impact exercise sessions which have been set up in the local area including swimming, exercise classes, health walks and many more. All these sessions have been designed to cater for people who are new to exercise and are looking to become more active to self-manage a medical condition. The great thing about Active Herts is that all participants who sign up can receive 12 weeks of free exercise sessions and 12 months of continued support from the local Get Active Specialist.

To get started:

Contact Andrew to self refer to Active Herts

or Telephone: 07506 503316
andrew.rix@broxbourne.gov.uk
www.activeherts.org.uk
Active Herts in Broxbourne Video (YouTube)
Active Herts Leaflet

Maternity
National Childbirth Trust (NCT)

NCT Branches are your local parent support network, helping you become the parent you want to be. Find out more

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Mental Health
Community Mental Health Services

The Community Mental Health Services are a community based assessment and treatment service for people suffering mental health problems aged between 18 – 65 years.

You can self refer to this service.

Find out more

Holly Lodge Cheshunt Community Mental Health Team

Cheshunt/Waltham Cross Community Mental Health Team provides care to people aged 18-65 who are currently experiencing mental health problems within the community.

01992 624600

Find out more

Child and Adolescent Mental Health Services

Specialist Child & Adolescent Mental Health Services (CAMHS) are delivered across the whole of Hertfordshire. The service treats emotional and behavioural problems in children and adolescents.

Find out more

PANDAS - Pre and postnatal depression advice and support

PANDAS support people, families and carers affected by pre and postnatal mental illness. Our PANDAS Support Group is here to listen and can make all the difference, come and visit us every 1st and 3rd Thursday of the month for some support, advice and to meet some friendly faces. No Need to book, just come along.

Broxbourne West Children’s Centre PANDAS Support Group
Allsorts Children’s Centre, St Marys CE High School,
Lieutenant Ellis Way
Cheshunt, EN7 5FB

01992 633761

Mental Health Services for Older People

Hertfordshire Partnership University NHS Foundation Trust (HPFT) provides a range of services for older people with mental health needs across most of the county.

Find out more

Musical Herts, Hoddesdon - Community Music Group

For People with Dementia & their Carers. The weekly sessions will offer an opportunity for people to make music in a friendly and welcoming environment and explore their creativity.

07521 248 091

Find out more

Lea Valley Support Group

We offer information, friendship and support to local people with Parkinson’s, their families and carers. We also organise regular events and social activities.

Find out more

Kooth - Support for children and adolescents

An online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Find out more

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more

Rethink

Help, information and support for all those affected by mental illness. Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Sexual Health
Cheshunt Sexual Health Clinic

A clinic is held at Cheshunt community hospital once a week. You can also view clinics in the Hertfordshire area.

Find out more

Youth Connexions Under 25’s Outreach Clinic

Youth Connexions offer Walk-in and Appointment Clinics for the under 25s.

The clinics include testing and treatment for sexually transmitted infections, HIV testing, contraception, pregnancy testing, free condoms, emergency contraception and confidential contraception & sexual health support and advice.

For details on future clinic dates or wanting to make an appointment:

01727 897330

View the information leaflet

Find out more

Sexual Health Hertfordshire

All clinics offer a free and confidential service to everyone regardless of age or gender. Find out more

Sexual Health Clinic - Hertford County Hospital

The sexual health clinic provides testing and treatment for sexually transmitted infections; information, counselling and advice on sexual health, HIV and sexuality; medical monitoring, care and counselling for HIV-positive people; and hepatitis A and B vaccinations.

01707 373358

Find out more

Harlow Sexual Health Service

Services available clinic include Screening and treatment for sexually transmitted diseases, contraceptive advice and supplies (during Family Planning clinics), emergency contraception (during contraception clinics), sexual health information and safer sex advice, Hepatitis B vaccinations

0300 003 1212

Find out more

Herts Aid (HIV & Sexual Health)

Herts Aid is an HIV and sexual health charity providing support, educational and clinical services across Hertfordshire. Commissioned by Hertfordshire County Council, we provide a range of services to support people living with HIV and their families, as well as Rapid HIV testing, Chlamydia screening, and education and awareness sessions in HIV and Sexual health to schools, colleges, universities, other professionals and the general public.

01920 484784

Find out more

Hertfordshire Area Rape Crisis and Sexual Abuse Centre

Hertfordshire Area Rape Crisis and Sexual Abuse Centre: This is a free and confidential telephone and face to face counselling and information service for women who have experienced rape, sexual assualt or sexual abuse at any time in their lives.

01707 276539

Find out more

 

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Stop Smoking
Stop Smoking Clinic

We run our Stop Smoking Clinic at the surgery every Wednesday between 3.30pm and 6.45pm.

To make an appointment contact Reception.

01992 654004

Hertfordshire Stop Smoking Service

Hertfordshire Stop Smoking Service can help you ‘quit for good’. In Hertfordshire there are over 300 local stop smoking services across the county offering professional specialist advice to support to you with your quit attempt. Their stop smoking specialists offer friendly and non-judgemental 1-1 support weekly for up to 12 weeks (or group support at workplaces).

0800 389 3 998

Find out more

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Termination of Pregnancy
Termination of Pregnancy

If you are pregnant and considering an abortion, you probably have many questions and worries going through your mind right now. Unplanned pregnancies are very common and one in three women will decide to have an abortion in their lifetime. So you are not alone. For treatment options please visit the Marie Stopes Website.

Weight Management
Weight Watchers and Slimming World Free 12 Week Subscription

Hertfordshire County Council are piloting an on referral scheme to offer a FREE 12 week subscription to either Slimming World or Weight Watchers for Hertfordshire patients who are registered to a GP practice in the county and who meet the criteria.

Find out if you meet the criteria

Find out more

Shape Up Herts

Men only free 12 week weight management course. To qualify you must be aged 28-60, be a Hertfordshire resident, and have a BMI of 28+. For more information please contact Andrew Garlick:

01923 496391

andrew.garlick@watfordfc.com

Weightwatchers

Find a local Weightwatchers meeting in the Cheshunt area.

Find out more

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download on the Apple App Store

Download on the Android App Store

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

If you have been invited to submit a health review by your doctor,
please select the relevant form below.

If you would like to request a health review, please visit Reception
and send us a request.

If you have several long term conditions we can synchronise your
review appointments so that you make a minimum number of
visits to the surgery. To request this you will need to fill in
a Synchronisation Form.

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Having trouble getting through on the phone?